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FAQs

  • How can I return an unwanted item?
  • How much is my item worth?/How do I obtain a quote for a part-exchange?
  • What if an item on my order is out of stock at the time my order is processed?
  • Guarantees and warranties
  • Is free delivery available?
  • Can I cancel my order?
  • Support for faulty items
  • Can I have a copy of my VAT receipt/Invoice?
  • Technical Service Advisory for Users of Nikon Z9 Cameras
  • Can you provide me with a Business sales quote?
  • Do you offer buy no pay later finance?
  • Can I purchase an item before I trade in?
  • Do the prices shown include VAT?
  • How can I contact Barclays regarding my finance agreement?
  • I have an issue with a blackmagic product
  • How do I claim my cashback?
  • Do you offer servicing and repair?
  • Do you offer student discount?
  • Do you offer NHS discount?
  • Why is payment taken?
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